FAQ


How much does shipping cost?

    We offer free shipping on all orders.

    Where do you ship?

      We Ship worldwide. However, due to security reasons, we can't deliver a                shipment to a military area.

      How do you ship?

      We ship orders oversea by mail service.

      After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. If there are any issues with delivery please kindly contact your local post when it arrives at your country before contacting us.

      How long will my order take to be delivered?

      The shipping time will depend on your exact location. However, it usually takes only 10-25 business days for shipping to the US and 25-35 business days for international shipping. Due to the pandemic these timelines might be affected and deliveries can take longer!

      Due to the COVID-19's outbreak and less flight available, we have no ability to control the delivery time of each order, some orders may take longer than expected.

      How can i track my order? 

      We will send you the tracking number of your orders to the email that you filled down when placing your orders. Please note that the tracking information will be displayed 2-5 days after you receiving that email.

      You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.

      Wrong address disclaimer:

      It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@elitgadgets.com if you believe you have provided an incorrect shipping address.

      Lost/Stolen Packages

      Elit Gadgets is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier . If you have any further questions on how to do this please reach out to our customer support team at info@elitgadgets.com.

      How can i pay for my order?

      We offer safe shopping and accept payment via Paypal or Credit card, Debit card or VISA. So you can choose the most suitable one for you. All products are listed in US Dollar.

      If you have any further questions please don't hesitate to contact us in email info@elitgadgets.com or start a live chat when you click the box in the right bottom corner.

       

       

       

       


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